What Information We Collect
When you use the 1200 platform, various types of information are collected automatically or directly from you. The main data categories are described below:
- Account Information: Name, email address, mobile number, date of birth, and other required details provided at registration.
- Payment Information: bKash or Nagad number, BDT transaction amounts, and transaction history. Full bank or mobile banking PINs are never stored.
- Device & Browser Information: IP address, browser type and version, operating system, device identifier, and screen resolution.
- Usage Information: Page visits, click patterns, session duration, betting history, and time spent in different sections of the platform.
- Cookies & Tracking: Cookies are used to maintain page load performance, keep login sessions active, and remember user preferences.
How We Use Your Information
1200 uses the information it collects for the following purposes:
- To create, verify, and manage your account.
- To process financial transactions such as deposits and withdrawals.
- To provide customer support and resolve issues.
- To maintain platform security and detect fraudulent activity.
- To enhance the experience based on user preferences.
- To comply with applicable laws and regulations.
- To send notifications about special offers or promotions (only with your consent).
Your data is never sold to third parties. Any sharing with third parties is strictly limited to payment processors, legal compliance obligations, and service providers essential to platform operations.
Cookies & Tracking Policy
The 1200 platform uses cookies to function properly. Cookies are small text files stored in your browser. They are used for the following purposes:
- Essential Cookies: Essential for maintaining login sessions and ensuring platform security.
- Functional Cookies: To remember language preferences and other settings.
- Analytics Cookies: To understand which parts of the platform are used most — this helps us improve our services.
Most browsers let you control cookies through their settings. However, disabling essential cookies may limit access to certain features on the platform.
Data Storage & Security
1200 stores your data using industry-standard security measures. All connections run through SSL (Secure Socket Layer) encryption to prevent interception during data transfer. Stored data is also kept in encrypted form.
Payment data is especially well protected — bKash or Nagad PINs and passwords are never stored on our servers. Only the transaction amount, date, and a partial number are kept as logs.
Data is generally retained for the full duration your account is active, and may be kept for a defined period after account closure to meet legal requirements. After that, data is securely deleted or anonymized.
Internally, only authorized staff can access user data, and only when required for their role. All access is logged and reviewed regularly.
Your Data Rights
As a 1200 user, you have the following rights over your personal data:
- Right to Access: You can request to know what information 1200 holds about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information in your account.
- Right to Erasure: You may request deletion of your data in certain circumstances, though some information may need to be retained for legal or security reasons.
- Right to Restrict Processing: In some cases, you may request that we restrict the processing of your data.
- Right to Data Portability: You may request a copy of your data in a readable format.
To exercise any of these rights, contact our support team. Once your request is verified, we will respond within a reasonable timeframe.
Third Parties & Policy Updates
1200 shares information with third parties only when necessary, such as:
- Payment processing service providers (bKash, Nagad, Bank).
- Law enforcement agencies, where required by legal obligation.
- Technology service providers that support platform operations, all operating under strict confidentiality agreements.
1200 may update this Privacy Policy at any time. A notice will be posted on the site for significant changes. Continued use of the platform after any update means you have accepted the revised policy. We recommend reviewing this page regularly.
Last updated: 2026.
Privacy Contact
For any questions, concerns, or requests regarding your data privacy, contact the 1200 support team. We aim to respond as promptly as possible.
- Support email: [email protected]
- Response time: typically within 1–3 business days
For quick answers to common questions FAQ Section See. For account-related matters, you can reach us directly via support chat after logging in.
